> ## Documentation Index
> Fetch the complete documentation index at: https://support.workybooks.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Student FAQs

> Frequently asked questions about using Workybooks as a student

Find answers to common questions about accessing Workybooks, completing assignments, and getting help.

***

## Getting Started

<AccordionGroup>
  <Accordion title="How do I sign in to Workybooks?">
    You can sign in at [students.workybooks.com](https://students.workybooks.com) using:

    * **Username and password** - Enter the username and password you created when you joined your class
    * **Google Sign-In** - Click "Sign in with Google" if your school uses Google accounts

    If you don't have an account yet, ask your teacher for a class code to join.
  </Accordion>

  <Accordion title="What is a class code and how do I use it?">
    A class code is a special code your teacher gives you to join their classroom. To use it:

    1. Go to [students.workybooks.com](https://students.workybooks.com)
    2. Click **Join**
    3. Enter the class code
    4. Create your username and password
    5. You're in!

    Class codes are usually 6 or more letters and numbers, like "ABC123" or "SMITH2024".
  </Accordion>

  <Accordion title="I forgot my password. What do I do?">
    Students can't reset their own passwords. You'll need to:

    1. Ask your teacher to reset your password
    2. Your teacher will give you a new temporary password
    3. Use the new password to sign in

    In the future, write down your password somewhere safe!
  </Accordion>

  <Accordion title="I forgot my username. How can I find it?">
    Your username is what you chose when you created your account. If you forgot it:

    * Ask your teacher - they can look it up
    * Try using your first name or a nickname you might have used
    * If you signed up with Google, just use "Sign in with Google" instead
  </Accordion>

  <Accordion title="Can I use Workybooks on my phone?">
    Yes! Workybooks works on:

    * Computers (Windows, Mac, Chromebook)
    * Tablets (iPad, Android tablets)
    * Phones (iPhone, Android)

    Just open your web browser and go to [students.workybooks.com](https://students.workybooks.com).
  </Accordion>

  <Accordion title="What is Quick Play?">
    Quick Play is a way to do activities without signing in. Your teacher shares a link or QR code, you enter your name, and start immediately. It's great for quick practice activities.

    Learn more in the [Quick Play for Students](/students/quick-play) guide.
  </Accordion>
</AccordionGroup>

***

## Assignments

<AccordionGroup>
  <Accordion title="Where do I find my assignments?">
    After you sign in, you'll see your **My Class** dashboard. Look for:

    * **To Do** - Assignments you need to complete
    * **Done** - Assignments you already submitted

    Click on any assignment to start working on it.
  </Accordion>

  <Accordion title="How do I know when an assignment is due?">
    Look at the assignment card in your **To Do** section. If your teacher set a due date, it will show under the assignment title. You might also see:

    * A notification when new assignments are posted
    * A reminder when due dates are approaching
  </Accordion>

  <Accordion title="Can I work on assignments in any order?">
    It depends on the assignment:

    * If the assignment has multiple activities, you can usually do them in any order
    * Some teachers may want you to do things in a specific order - check with them if you're unsure

    For assignments with multiple parts, you can skip around and come back to difficult ones later.
  </Accordion>

  <Accordion title="Is my work saved automatically?">
    Yes! Workybooks saves your work automatically as you go. You can:

    * Close your browser and come back later
    * Switch between activities
    * Take breaks

    Your work will be waiting for you when you return. Just make sure you have internet connection so it can save!
  </Accordion>

  <Accordion title="How do I submit my assignment?">
    When you've finished all activities:

    1. Click the **Submit** or **Turn In** button
    2. Confirm by clicking **Yes**
    3. Your assignment is sent to your teacher!

    After submitting, you can see your score and review your answers.
  </Accordion>

  <Accordion title="Can I change my answers after I submit?">
    No, once you submit an assignment, you can't change your answers. That's why it's important to:

    * Double-check your work before submitting
    * Make sure you've answered all questions
    * Review your answers one more time

    If you really need to redo an assignment, ask your teacher if they can reset it for you.
  </Accordion>

  <Accordion title="What if I accidentally submitted too early?">
    Talk to your teacher right away. They may be able to:

    * Let you redo the assignment
    * Give you an extension
    * Reset your submission

    Explain what happened honestly - teachers are usually understanding about honest mistakes!
  </Accordion>
</AccordionGroup>

***

## Scores and Grades

<AccordionGroup>
  <Accordion title="How do I see my score?">
    After you submit an assignment:

    1. Your score appears on the results screen
    2. You can also find it in your **Done** section
    3. Click on any completed assignment to see detailed results

    Your score shows how many questions you got right out of the total.
  </Accordion>

  <Accordion title="What do the different scores mean?">
    Scores typically show:

    * **Correct** - Questions you got right
    * **Wrong** - Questions you answered incorrectly
    * **Percentage** - Your overall score (like 80%)

    Some activities also show stars or points based on how well you did.
  </Accordion>

  <Accordion title="Can I see which answers I got wrong?">
    Yes! After submitting:

    1. Go to your **Done** section
    2. Click on the assignment
    3. You can review each question
    4. Wrong answers are marked, and you can see the correct answers

    This is a great way to learn from your mistakes!
  </Accordion>

  <Accordion title="Will my teacher see my score?">
    Yes, your teacher can see:

    * Your scores on all assignments
    * Which questions you got right or wrong
    * How long you spent on activities
    * When you submitted

    This helps them understand how you're doing and where you might need extra help.
  </Accordion>

  <Accordion title="What if I think my answer was marked wrong by mistake?">
    Sometimes the computer might not recognize a correct answer (especially for typed responses). If you think your answer was right:

    1. Take a screenshot or remember the question
    2. Tell your teacher about it
    3. They can review and adjust your grade if needed
  </Accordion>
</AccordionGroup>

***

## Technical Issues

<AccordionGroup>
  <Accordion title="The page won't load. What should I do?">
    Try these steps:

    1. Check your internet connection
    2. Refresh the page (press F5 or click the refresh button)
    3. Close the browser and open it again
    4. Try a different browser (like Chrome, Firefox, or Safari)
    5. Ask a parent or teacher for help

    If it still doesn't work, the website might be having temporary problems. Try again later.
  </Accordion>

  <Accordion title="My work didn't save. What happened?">
    Work might not save if:

    * Your internet connection was lost
    * You closed the browser too quickly
    * There was a technical problem

    To prevent losing work:

    * Make sure you have good internet
    * Wait for the "Saved" indicator before closing
    * Don't leave assignments unfinished for too long
  </Accordion>

  <Accordion title="I can't see my assignment. Where is it?">
    Check these things:

    1. Are you in the right classroom? (If you have multiple, check the classroom switcher)
    2. Is the assignment in **To Do** or **Done**?
    3. Has the assignment started yet? (Some have start dates)
    4. Are you signed in with the correct account?

    If you still can't find it, ask your teacher.
  </Accordion>

  <Accordion title="The activity is frozen or not responding">
    If an activity gets stuck:

    1. Wait 10-15 seconds - it might be loading
    2. Try clicking somewhere else on the page
    3. Refresh the page
    4. Close and reopen your browser
    5. Try on a different device if possible

    Don't worry - your recent work should be saved!
  </Accordion>

  <Accordion title="Pictures or images aren't showing">
    If images don't load:

    1. Wait a moment - they might still be loading
    2. Refresh the page
    3. Check your internet speed
    4. Try a different browser

    If images are important for the assignment and won't load, tell your teacher.
  </Accordion>

  <Accordion title="What browsers work best with Workybooks?">
    Workybooks works best with:

    * **Google Chrome** (recommended)
    * **Safari**
    * **Firefox**
    * **Microsoft Edge**

    Make sure your browser is updated to the latest version for the best experience.
  </Accordion>
</AccordionGroup>

***

## Account and Settings

<AccordionGroup>
  <Accordion title="How do I change my password?">
    Currently, students can't change their own passwords. If you need a new password:

    1. Ask your teacher
    2. They'll set a new password for you
    3. You can start using the new password right away
  </Accordion>

  <Accordion title="Can I be in more than one classroom?">
    Yes! If you have multiple teachers using Workybooks, you can be in multiple classrooms. To switch between them:

    1. Look for your classroom name at the top of the screen
    2. Click on it
    3. Select the classroom you want to view

    Each classroom has its own assignments.
  </Accordion>

  <Accordion title="How do I sign out?">
    To sign out:

    1. Look for your profile picture or name in the top corner
    2. Click on it
    3. Click **Sign Out** or **Log Out**

    Always sign out when using a shared computer!
  </Accordion>

  <Accordion title="Someone else can see my account. What do I do?">
    If someone is using your account without permission:

    1. Tell your teacher right away
    2. They can change your password
    3. Sign out of any devices you're not using
    4. Don't share your password with anyone
  </Accordion>
</AccordionGroup>

***

## Getting Help

<AccordionGroup>
  <Accordion title="I'm stuck on a question. What should I do?">
    If you're stuck:

    1. Read the question again carefully
    2. Look for clues in the question or passage
    3. Try your best guess - it's better than leaving it blank
    4. Ask your teacher or a parent for help

    Remember, it's okay to not know everything! That's what learning is for.
  </Accordion>

  <Accordion title="The instructions are confusing. Can I get help?">
    Absolutely! You can:

    * Read the instructions again slowly
    * Ask your teacher to explain
    * Ask a parent or guardian
    * Try clicking on help icons (?) if you see them

    Don't be afraid to ask for help - that's how you learn!
  </Accordion>

  <Accordion title="How do I contact my teacher through Workybooks?">
    Workybooks doesn't have a messaging feature. To contact your teacher:

    * Raise your hand in class
    * Send an email through your school email
    * Use Google Classroom comments (if your class uses it)
    * Ask in person before or after class
  </Accordion>

  <Accordion title="Where can I find more help guides?">
    Check out these helpful pages:

    * [Getting Started for Students](/getting-started/students)
    * [Completing Assignments](/students/completing-assignments)
    * [Quick Play for Students](/students/quick-play)

    Or ask your teacher - they know Workybooks really well!
  </Accordion>
</AccordionGroup>

***

## Still Have Questions?

<CardGroup cols={2}>
  <Card title="Ask Your Teacher" icon="chalkboard-user">
    Your teacher is the best resource for help with Workybooks and your assignments.
  </Card>

  <Card title="Getting Started Guide" icon="rocket" href="/getting-started/students">
    Review the basics of using Workybooks.
  </Card>
</CardGroup>